FAQs

Frequently Asked Questions

Orders & Delivery

How long does delivery take?
Orders are processed within 1–3 business days. Standard US delivery typically arrives in 5–8 business days with tracking included.

Will I get tracking?
Absolutely. You'll receive a tracking link by email as soon as your order ships.

Products

Are your pieces handmade?
Many of our vases and sculptural objects feature handcrafted detailing, so small natural variations in texture and finish are part of their character.

How do I care for my décor?
Most pieces simply need a soft, dry cloth. Avoid harsh chemicals on ceramic, marble, and wood finishes.

Returns

What is your return policy?
We offer 30-day returns on eligible items in their original condition. See our Refund & Return Policy for details.

What if my item arrives damaged?
Contact us within 48 hours with a photo and we'll arrange a free replacement or full refund.

Still need help?

Email us at support@anitallc.com or call +1 (380) 300-1599. We respond within 1 business day.